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Shipping Policy

Shipping Policy

At The Arch Gallery, we are committed to providing efficient and reliable shipping services to ensure you receive your orders in a timely manner. Please review our shipping options and policies below:

  1. Expedited Shipping (1-3 Business Days):

    • Orders placed with expedited shipping will be processed and shipped within 1-3 business days from the date of purchase.

    • Expedited shipping is available for an additional fee and is calculated based on the weight and destination of the package.

    • Please note that expedited shipping may not be available for certain products or during peak seasons.

  2. Standard Shipping (3-5 Business Days):

    • Our standard shipping option typically delivers orders within 3-5 business days from the date of purchase.

    • Standard shipping rates are based on the total weight of the order and the destination.

    • Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather delays or carrier issues.

  3. Order Processing:

    • Orders are processed and shipped on business days (Monday to Friday), excluding holidays.

    • Orders placed after 5:00 p.m. (Eastern Standard Time)  will be processed on the next business day.

  4. Tracking Information:

    • Once your order has been shipped, you will receive a confirmation email containing tracking information.

    • You can track the status of your shipment using the provided tracking number  through the carrier's tracking portal.

  5. Shipping Address:

    • Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.

    • We are not responsible for packages delivered to incorrect or undeliverable addresses provided by the customer.

If you have any questions or require further assistance regarding our shipping policy, please feel free to contact our customer service team. Thank you for choosing The Arch Gallery for your footwear needs!

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